Among people who do not administer websites, there is the perception that a website is something you build, and you are done. But in reality, technical problems arise constantly.
Platforms like WordPress have helped even beginners start their blog or online company. But without proper WordPress maintenance and support, even a talented marketing team is nothing in the face of the tiniest bug.
Of course, WordPress is so flexible and easy to use that the only problem is finding the right WordPress support. But as we will see, there is a simple fix to prevent even the most unlikely issue from popping out.
Companies all over the world use WordPress to provide services to their customers! And they surely are not letting software bugs and errors stop them from earning massive profits by selling membership services, courses, and products for which a help desk or support ticket tool is necessary!
Why So Many People/companies Use WordPress
WordPress became the most popular website builder, and according to Built With, it powers 41.91% of the world’s websites. Its success is INSANE! But why?
When building an e-commerce website, most people consider using WordPress because it offers themes and plugins. In brief, you can create a website in a matter of minutes. After installing the software on the hosting machine, a few clicks are all it takes to get your business online!
Some hosting services also offer integrated C-panels, which means the setup phase takes even less time.
Themes are collections of preset details to make your site change how it looks. Instead, plugins add more features and, to a degree, some forms of WordPress support for some tasks. Both themes and plugins are available online from repositories and other sources.
What About WordPress Maintenance?
As companies build their businesses, they need to keep better documentation to ensure every client is satisfied with their products and services. Not only that but delaying support to a customer harms their reputation. So, WordPress maintenance becomes key to preventing any problem that may hurt your revenue.
The community-based WordPress support is a good place to start for people that want to do it all by themselves. But as you can imagine, learning about every aspect of the software takes a lot of time. So, most entrepreneurs rely on external WordPress support by contacting sites like ours to save time and get prompt troubleshooting and fixing.
When professionals do WordPress maintenance, they treat your site as an expert landscaper would take care of a garden. For example, they pay attention to details that ensure:
- all the tools are in mint conditions (they employ site improvements as soon as the right tools become available)
- everything is running smoothly (by monitoring the functionality of every plugin)
- the security of the place (the WordPress version is updated)
Difference Between DIY And External WordPress Support
External WordPress support is ideal for performing maintenance tasks multiple times a week. After all, you cannot automate everything or rely only on backups.
Some companies need to update new content frequently. But others may need to test new landing pages and try new plugins and themes out. As a result, every goal requires a different set of skills.
Every maintenance checklist may include several steps. So, having a specialist doing it for you ensures optimal results and more free time to focus on more productive processes.
Of course, the main pro of being your own WordPress support is it costs no money. WordPress has a vast online community and provides resources that can be very helpful. But learning about each tool and finding a solution that works for your specific situation takes effort. And sometimes, the instructions may not work because they are not up-to-date.
What Happens If You Do Not Take Care Of Your Website?
- If you do not take care of your website, you are putting your business in risk. And without WordPress maintenance, the WordPress version will get old. This means the software will not be able to protect your customer’s info from various attacks.
- Internet is full of threats. Some of them are active hackers who may try to get control of your site to steal info or money. But malware is dangerous too! Your website may become a harbor for viruses to spread.
- You may miss vital information that may compromise your website security by not checking the reports. For example, a plugin report may show a plugin not updating as correctly or as often as it should.